Client Services Representative
2 weeks ago
**VFO CS Parking Services**:
- Competition No.
**S100351703**
- Posting Date
**Aug 22, 2023**
- Closing Date
**Aug 29, 2023**
- Position Type
**Full Time - Operating Funded**
- Salary Range
**$46,463 to $62,230 per year**
- Grade
**06**
- Hours
**37.5**
**This competition is restricted to internal applicants of the University of Alberta. Please indicate your internal status using the "Advertisement" drop down menu when applying.**
This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits.
**Location** - North campus. This role is in person
**Working for the University of Alberta**
The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.
The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day. We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada’s Greenest Employers for over a decade.
Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just.
**Department Summary**
Parking Services is responsible for the delivery and oversight of parking services to the campus community.
**Position summary**
This position reports to the Client Services Administrator (CSA) of Parking Services. The main duties are to sell parking to the university community including staff, students and visitors. This position is expected to understand and describe the use of all parking areas on campus and how payment is made at these locations (Honk, U Park Pay Stations).
**Duties**
- Sell vehicle and bicycle parking permits to students, staff, faculty and visitors as well as outside contractors
- Accept payments of citations and other parking related sales
- Facilitate online permit sales
- Maintain customer records including updating customer information
- Support events booking desk staff by issuing visitor coupon payment codes through flex parking software system
- Maintain wait lists
- Data entry of received payments
**Minimum Qualifications**
- Minimum education required for this position is a high school diploma or equivalent with training in office administration.
- Computer proficiency is a must including MS Office (Word, Excel) and Google.
- The position requires a diplomatic personality with excellent communication skills and the ability to prioritize multiple demands.
**Preferred Qualifications**
- An understanding of Parking Operations systems is a strong asset including the ability to navigate software such as T2 FlexPort and Iris, Honk, and Genetec Camera system software.
**How to Apply**
**We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
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