Front Desk Agent at Fairmont Chateau Whistler
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Deliver an exceptional guest experience as a Front Desk Agent at Fairmont Chateau Whistler. This full-time role requires excellent service skills and the ability to create memorable moments for visitors. Fairmont Chateau Whistler seeks a full-time Front Desk Agent to join the team at this luxury resort. You will greet guests, check them in, and respond to requests while promoting hotel services. Your attention to detail and initiative will enhance each guest's stay. We are looking for candidates focused on delivering top-notch service in a fast-paced environment. Key Responsibilities:
- Greet and check-in guests efficiently
- Maintain accurate records of transactions
- Promote and up-sell hotel services to guests
- Personalize the guest experience proactively
- Enhance guest stays through service initiatives
- Experience in a front desk role preferred
- Familiarity with Opera or similar systems
- Strong ability to work under pressure
- Service-oriented personality essential
- Team player attitude and collaboration skills