Fit4Less Club Operations Manager

6 days ago

Edmonton AB, Edmonton Census Division, AB; Alberta, Canada GoodLife Fitness Full-time
Lead Fit4Less club operations through clean, safe experiences and friendly customer service while guiding Associates and managing financial performance. As a Fit4Less Manager, you lead Associates and manage processes supporting a clean, safe, friendly, automated club. You oversee member concerns, cleanliness standards, action plans, staffing, development, revenue goals, and expenses. The position combines team leadership with location-level execution and budget accountability.

Key Responsibilities
Lead Associates in delivering clean, safe, automated club experiences Ensure consistent friendly customer service for Members Resolve escalated member complaints and concerns Use action plans to address unmet club expectations Control expenses and achieve provided revenue goals

Requirements:
High School Diploma Experience leading, training, and motivating teams Experience exceeding individual and team sales goals Intermediate verbal and written communication skills Basic proficiency with computers, technology, Microsoft Office, and internet Bring team leadership, customer service, cleanliness oversight, and financial management to the Fit4Less club environment. #J-18808-Ljbffr