Tesco Retail Shift Leader

7 days ago

Québec QC, Québec Municipalité Régionale, QC; Capitale-Nationale; Québec Province, Canada Tesco Full-time

Lead Tesco store teams through daily retail challenges, delivering great customer service across scheduled availability windows. Flexible working is available from day one.

As a Tesco Shift Lead, you will work across all store areas and support colleagues with day-to-day operational queries. You will lead the store during the Manager's absence, coach colleagues, and provide feedback. The role suits experienced team leads or managers from fast-paced retail environments.

Key Responsibilities:

  • Lead teams to deliver great in-store customer experiences
  • Handle day-to-day operational queries across store areas
  • Lead the store during the Manager's absence
  • Coach colleagues and provide constructive feedback
  • Adapt decisions flexibly as circumstances change

Requirements:

  • Be aged 18 or over for this role
  • Experience in team leadership or retail management
  • Strong role model focused on excellent customer service
  • Clear communicator using varied communication methods
  • Ability to motivate teams toward outstanding results

Use retail leadership, coaching, and communication skills to help Tesco colleagues deliver consistently excellent customer service.