Career Success Coach

2 days ago

Ottawa ON, Ottawa Census Division, ON; Ontario, Canada Correlation One Expert Network Full-time

Correlation One is the largest provider of AI and data workforce development programs globally, having trained over 500,000 professionals across 11 countries. As the largest training provider for Amazon Career Choice, and a growing partner to state governments building registered apprenticeship programs, Correlation One sits at the intersection of employer talent needs and scalable workforce training.

We work with Fortune 500 enterprises, federal and state government agencies, and leading employers to close skills gaps in AI, data analytics, cybersecurity, and operations leadership. Our programs produce job-ready graduates who are prepared to contribute from day one.

We are looking for existing Career Success Coaches, located in the United States and Canada, to support learners on the upcoming Amazon Data Center Technician 11 program. The dates you would need to be available for this program are listed below. Please submit an application by November 4th.

About the role:

The Career Success Coach (CSC) will play a key role in ensuring the success of learners in Correlation One’s world-class data training and jobs programs. The CSC will work alongside a team of Teaching Assistants and Correlation One program operations staff to provide professional development coaching support to a cohort of ~50 learners. Your contract begins one week prior to the program start date and concludes on the program end date.

The ideal candidate is:

  • Passionate about mission-driven project work and prioritizing exceptional stakeholder outcomes
  • An empathetic, strong communicator, able to advise learners about how to achieve their career goals
  • A collaborative team player who is eager to develop new career advising strategies and program engagement initiatives to support learner success
  • Organized and a strong project manager who can keep big-picture goals top of mind

Are you able to commit ~10-11 hours per week to this program during the following dates?

  • Program dates: Jan 11th - April 30th, 2027

Role responsibilities:

The CSC will have 4 main focus areas detailed below:

Conduct 1:1 coaching meetings [Up to 6hr / wk]

  • Offer 4-6 hours of office hours availability per week. This is equivalent to up to 12 30-minute (or less) meetings per week, with a max of 8 hours weekly. Your office hour availability is largely determined by you, with the expectation that you are working with learners to find mutually available times as-needed

Share regular updates with PD team [1hr / wk]

  • Weekly asynchronous updates serve as an opportunity for CSCs to celebrate wins, discuss specific learners for support and guidance, and share relevant announcements and updates.
  • Bi-weekly pod meetings [45min] serve as a time for more in-depth check-in, updates on current program priorities, and CSC collaboration

Learner engagement, interaction tracking, and job search progress [Up to 2hr / wk]

  • Track notes from 1:1 coaching meetings related to learner job search progress, ~5 minutes / meeting
  • Monthly, update the job search status for every learner in your cohort, ~ 1 hour / month
  • Reply to all Slack and email communication within 24 hours, ~ 1 hour / week

Providing resume and LinkedIn profile feedback [Up to 2.5hr / wk]

  • Provide feedback via standardized rubrics on 3 exercise throughout program [10min / learner / exercise]

Who you are:

  • Minimum 4-year college degree or equivalent experience
  • 2+ years of professional experience, ideally in career development or coaching, professional counseling, or related program management focused on job seekers
  • Outstanding, executive-ready written and verbal communication skills in English
  • Experience developing trusting relationships and effective guidance to adult learners and/or job seekers
  • Experience delivering career coaching in an entirely remote format
  • An affinity for communicating with others in an empathetic and considerate manner
  • Strong work ethic, ability to work well under pressure and with minimal supervision
  • Proactive problem-s