IT Infrastructure Service Lead

4 days ago

Calgary AB, Calgary Census Division, AB; Alberta, Canada Jori International Ltd. Full-time

Lead IT service delivery at JORI Logistics in Calgary through infrastructure management, cloud operations, and a hybrid work model. Guide reliable technology services.

As a full-time IT Service Lead, you report to the IT Director and lead teams and managed service providers. You manage on-premises and cloud infrastructure supporting JORI's logistics operations. The work spans network administration, Azure resources, vendor oversight, disaster recovery, security, and IT change management. You also support cross-functional initiatives and technology improvements.

Key Responsibilities:

  • Own daily IT service delivery across internal systems
  • Lead major incident response and escalation
  • Manage servers, networks, virtualization, and storage systems
  • Administer Azure resources, backups, and monitoring tools
  • Maintain disaster recovery and business continuity plans

Requirements:

  • Strong troubleshooting and research skills
  • Understanding of routing, switching, VPNs, and firewalls
  • Windows and Linux server administration experience
  • Proficiency with Azure cloud platforms
  • Knowledge of VMware, Hyper-V, backups, and failover systems

Bring infrastructure leadership, Azure administration, network security, and service management expertise to JORI Logistics in Calgary.