TEOCO Application

Title: TEOCO Application Administrator Duration: Full Time Location : Remote Key Responsibilities: User Administration: Manage onboarding and offboarding requests. Process zSM requests and obtain necessary approvals from the TEOCO business team. Submit onboarding/offboarding requests to TEOCO. Compliance & Reporting: Generate reports for audits and SOX compliance as required. Troubleshooting & Support: Respond promptly to user requests and issues during business hours. Assist with data ingestion issues and resolve integration problems when outages occur . Integration Management: Maintain and troubleshoot integrations/feeds between TEOCO and Zayo systems (e.g., Salesforce, Oracle Fusion). Coordinate with EIP (Enterprise Integration Platform) team for sync issues post-outage. Technical Skills & Qualifications Familiarity with SaaS platforms and user administration. Basic understanding of integrations and data flows (Salesforce, Oracle Fusion). Ability to troubleshoot issues related to data ingestion and system sync. Strong communication and coordination skills. Experience with compliance reporting (SOX) is a plus. Additional Details No development work required; TEOCO is hosted and managed by a third-party provider. Candidate should be responsive and available during U.S. business hours.