Assistant Spa Manager at Wickaninnish Inn
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Elevate your career at the Ancient Cedars Spa as an Assistant Spa Manager, where luxury meets exceptional service in a stunning West Coast setting. This role focuses on guest experience and team leadership while adhering to prestigious hospitality standards. As the Assistant Spa Manager in a Forbes and Michelin-recognized property, you will ensure that guest services meet Relais & Châteaux and Forbes excellence. This position demands a proactive leader willing to guide the Ancient Cedars Spa team while assisting in management tasks. You will strive for a culture of learning and satisfaction, facilitating smooth operations and achieving financial goals. Key Responsibilities:
- Ensure compliance with Relais & Châteaux and Forbes standards
- Assist in the management and training of the Spa Leadership team
- Maintain overall cleanliness and condition of the spa
- Address guest inquiries and concerns promptly
- Oversee financial performance and budgeting for the spa
- Minimum 2 years of management experience in luxury hospitality
- Previous massage experience with 1000 hours of training
- Strong skills in communication and problem-solving
- Familiarity with SpaSoft and other management systems
- Willingness to work flexible hours, including weekends