Services Management Coordinator
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Key Responsibilities
Recruit, train, and retain high-performing service staff Supervise the complete customer service experience Define and achieve critical service performance goals Streamline shop operations for increased productivity Collaborate with various departments for service synergy
Requirements:
Proven experience leading teams of at least 6 Proficient in service shop metrics and improvement Comfortable interacting with customers in urgent situations Ability to keep focus under demanding conditions Integrity in all professional interactions Lead service initiatives and optimize team performance with Premier Equipment.
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