Salesforce Business Analyst
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Salesforce Business Analyst – Campus4Tech
Travel: Not Required
Ideal Candidates
- Recent graduates with a background in Business, Information Technology, or Computer Science
- Customer Service, Operations, Admin, or Support Professionals transitioning into Salesforce careers
- Salesforce Certified Administrators or Analysts seeking hands‐on Canadian project experience
- Professionals re‐entering the workforce with strong analytical and documentation skills
Key Responsibilities
- Partner with business teams to gather, analyze, and document Salesforce requirements across Sales Cloud, Service Cloud, and Marketing processes.
- Map current business workflows and identify opportunities for automation and process optimization using Salesforce capabilities.
- Work alongside Salesforce Admins, Developers, and Product Owners to design and deliver scalable, user‐centric solutions.
- Build and maintain reports, dashboards, lenses, and data visualizations for key stakeholders.
- Lead and support User Acceptance Testing (UAT), ensuring features meet business needs and document testing outcomes.
- Deliver end‐user training, create user guides, and provide daily Salesforce support.
- Maintain accurate and detailed process documentation, configuration notes, and change request logs.
- Stay updated with Salesforce seasonal releases, recommending features that can enhance productivity and business performance.
What you'll Gain
- Practical exposure to the Salesforce ecosystem: Sales Cloud, Service Cloud, Experience Cloud, Marketing tools, and Analytics.
- Mentorship and guidance from seasoned Salesforce Consultants and Admins.
- Real‐time experience working with Canadian organizations across industries such as finance, healthcare, retail, and technology.
- Career growth opportunities into roles such as: Salesforce Business Systems Analyst Salesforce Functional Consultant CRM Analyst
Apply
Now Kickstart your Salesforce career with a Canadian organization that values innovation, collaboration, and continuous learning.
Join us as a Salesforce Business Analyst and play a key role in transforming digital customer and business operations across Canada.
Seniority Level
Associate
Employment Type
Full-time
Job Function
Customer Service
Industries: IT Services and IT Consulting
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