Full Time Guest Service Agent Accor
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Create memorable experiences as a Guest Service Agent at Accor. Engage with guests from arrival to departure, ensuring exceptional service throughout their stay. Accor is seeking a full-time Guest Service Agent who excels at providing friendly and efficient service. You will be responsible for checking in and out guests, addressing concerns, and preparing for VIP arrivals. Maintaining organized front desk operations and adhering to grooming standards are also key aspects of this role. Key Responsibilities:
- Provide effective and friendly service to all guests
- Check in and check out hotel guests efficiently
- Address guest concerns promptly for satisfaction
- Prepare for VIP and loyalty member arrivals
- Maintain a clean and organized front desk area
- Previous front desk or reception experience preferred
- Effective communication skills are essential
- Knowledge of Microsoft Windows and Micros PMS/Opera
- A degree or diploma in Hotel/Hospitality is an asset
- Legally eligible to work in Canada with availability for shifts
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