Customer Service Coordinator, Marshalls
2 days ago
Longueuil QC, Longueuil Municipalité Régionale, QC; Montérégie; Québec Province, Canada
Techo-Bloc
Full-time
€60,000 - €70,000 Temporary
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Schedule: Monday to Friday | 8:00 AM – 5:00 PM
You’re at the center of the action — connecting clients, internal teams, and field staff.
You’ll be the main coordination point between clients, internal teams, and field service staff.
Support & Coordination
Respond to client requests and manage support cases (warranty and non-warranty)
Coordinate with Sales, Customer Service, and Finance to resolve issues
Manage end-to-end complaint resolution
Field Team Support
Schedule field technicians for on-site visits and installations
Approve timesheets and manage basic field inventory
You’ll split your time between client support, field scheduling, and internal coordination.
Priorities shift quickly — you stay organized, responsive, and solution-driven. Bilingual (French & English) — to support teams and clients across North America
Comfortable with Microsoft Office
ERP experience (asset, training provided)
Customer service or coordination experience (asset)
60K–$70K salary + performance bonuses
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