Clinical Support Specialist LTC

Value Proposition

As a leading partner in healthcare, Medline Canada's sole purpose is Together Improving Care - this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast-to-coast. Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees. As part of our mission, we offer one of the most competitive and engaging employee experience programs in Canada, which includes: Collaborative work environment with highly engaged employees Annual Employee Appreciation Week Career growth and training programs Open communication with Senior Leaders Employee referral program Recognition programs Social activities And much more…

Job Description Summary

Reporting to: Senior Director Clinical Services, LTC Position Type: Part Time contract Territory: Province of Alberta. The ideal candidate should be in Edmonton and is also able to travel outside of the province. This Clinical Support Specialist, primary role is to provide education and support to Health Care Professionals on Medline Incontinence Products but also be knowledgeable on the safe and effective use of the Medline Skin & Wound Care products. The rate of pay for this role is $40.00/hr.

Responsibilities

• Work alongside the LTC Clinical and Sales Team, to increase and support account growth and implement new corporate and individual LTC homes to the Skin Health & Continence Program.
• Demonstrate strong organizational skills to ensure evaluations and implementations are completed successfully.
• Complete account updates on a weekly basis utilizing designed spread sheets.
• Maintain up-to-date knowledge on Best Practice Recommendations as it pertains to Incontinence, Skin and Wound Care.
• Work with the LTC team to enhance account implementation and sustainability.
• Always support the healthcare facilities policy and practices.
• Attend conferences and sales meetings when required for learning purposes.
• Complete other duties as assigned.

Qualifications

• RN | RPN Current Registration PSW | HCA | CCA with LTC experience
• Minimum of 5 years of related work experience, working with an interdisciplinary clinical team in an Acute Care, LTC or Home Care setting.
• Minimum of 3 years' industry experience in Medical Devices, specifically Continence and Skin Care.
• Excellent interpersonal skills & client service skills (verbal and written).
• Strong commitment to excellence and attention to detail.
• Proven problem solver with solid analytical skills.
• Exceptional time-management skills and the ability to manage multiple tasks.
• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
• Ability to develop effective working relationships with staff, peers, and industry colleagues/contacts in a team environment.
• Demonstrated flexibility in adapting to a wide variety of tasks and functions.
• Strong multi-tasking and prioritization skills with the ability to adapt to change.
• Ambitious and self-motivated.
• Able to work independently with very minimal supervision.
• Confident in developing and providing education based on adult learning principles.
• Good computer skills (Excel/MS Word/PowerPoint) required.
• Able to re-organize the days to accommodate needs for LTC homes.
• Shift work will be required.
• Driver's license required.
• Ability to travel overnight when required.
• Must be able to occasionally travel to other provinces or other regions within Ontario as required to meet the needs of the business.
• This job description is not intended to be all-inclusive.
• Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
• The anticipated salary range for this position: $38.85 - $58.27 Hourly
• This job description is not intended to be all-inclusive.
• Employee may perform other related duties as required to meet the ongoing needs of the organization.

Medline Can