Dynamics 365 Functional Solution Architect

2 days ago

Toronto ON, Toronto Census Division, ON; Ontario, Canada NTT DATA, Inc. Full-time €80 - €90 Temporary
About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits. The starting pay range for this remote role is $80 to $90/hour. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. #indist #li-northamerica

Key Responsibilities

Act as the primary day-to-day functional contact for client business stakeholders, product owners, and project sponsors. Build trusted relationships with client teams through proactive communication, strong domain understanding, and reliable delivery. Lead functional discovery sessions, workshops, backlog refinement sessions, and solution-design discussions. Advise clients on D365 F&SCM standard capabilities, leading practices, process improvements, and solution trade-offs. Own the functional direction of the engagement, ensuring solutions remain aligned with business priorities, project scope, and long-term supportability. Communicate risks, dependencies, decisions, scope impacts, and recommendations clearly to both business and technical audiences. Requirements, User Stories & Functional Design Elicit, analyze, challenge, and elaborate business requirements with client stakeholders. Convert business requirements into well-defined user stories, including acceptance criteria, business rules, process flows, assumptions, dependencies, and priority. Facilitate backlog grooming and prioritization with client product owners and delivery teams. Lead fit-gap analysis to determine whether requirements can be met through standard configuration, process changes, integrations, extensions, or custom development. Produce high-quality functional design documentation, including process maps, functional design documents, configuration workbooks, data requirements, and test scenarios. Ensure user stories and functional designs are complete, unambiguous, testable, and ready for development. Techno-Functional Solution Design Translate functional requirements and user stories into clear technical approaches for developers, integration teams, data teams, and solution architects. Partner with technical leads to define solution designs for extensions, reports, workflows, integrations, security, data migration, and automation. Provide functional input into Technical Design Documents, ensuring technical solutions meet business intent and are maintainable. Evaluate and recommend the appropriate approach between standard configuration, extension, integration, reporting, Power Platform capability, or process redesign. Collaborate on integration requirements involving APIs, OData, data entities, EDI, middleware, and third-party applications. Support the definition of data migration requirements, including source-to-target mapping, data validation, reconciliation, and business sign-off. Participate in design reviews and challenge solutions that create unnecessary customization, technical debt, performance risk, or support complexity. Maintai