Remote Customer Success Operations Specialist

1 week ago

Ottawa ON, Ottawa Census Division, ON; Ontario, Canada YO AI Labs Full-time
Enhance workflows and data accuracy as a Remote Customer Success Operations Specialist, focusing on CRM management and SaaS environments. Utilize your expertise to drive operational improvements and support teams effectively. We're seeking a seasoned professional with over 4 years in Sales, Revenue, or Customer Success Operations. Your role will involve configuring CRM platforms like Salesforce or HubSpot, managing revenue tools, and optimizing workflows. You'll maintain data accuracy, create documentation, and address any operational challenges. Configure Salesforce, HubSpot, or similar CRM platforms
• Manage quoting, billing, ticketing, and project management tools
• Build and optimize sales and customer workflows
• Maintain accurate data and comprehensive reporting
• Minimum 4 years in Customer Success or Revenue Operations
• Experience in hands-on CRM configuration
• Familiarity with two revenue-related tools outside CRM
• Leverage your experience in CRM and operations to drive success in remote settings. #