IBM Sterling Administrator
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Job Type: Full Time
Location: Toronto, ON
Work Model: Onsite
Primary Skills: IBM Sterling SFG & B2B Integrator, MFT & File Transfer Protocols, Unix/Linux & Shell Scripting
Job Description
We are seeking an experienced IBM Sterling Administrator to support and maintain enterprise Managed File Transfer (MFT) environments. The role requires strong hands-on expertise with IBM Sterling File Gateway, B2B Integrator, CCM, SSP-CM, and SEAS, along with experience in production support, troubleshooting, security, and file-transfer protocols.
Key Responsibilities
- Configure and maintain Trading Partners, routing rules, services, adapters, and Business Processes within IBM Sterling.
- Support deployments involving code changes, maps, configurations, and Business Process updates.
- Monitor file-transfer flows, queues, BP execution, system health, and availability.
- Provide L2 production support for IBM Sterling File Gateway and related MFT components.
- Troubleshoot production incidents, perform root-cause analysis, and resolve issues within SLA timelines.
- Configure and support security and encryption technologies including PGP, SSL, and SSH.
- Provide rotational 24/7 on-call production support.
- Collaborate with application, infrastructure, and security teams.
- Maintain technical documentation and operational procedures.
- Participate in ServiceNow-based incident and change management activities.
Required Skills & Qualifications
- Strong hands-on experience with IBM Sterling File Gateway (SFG), B2B Integrator, CCM, SSP-CM, and SEAS .
- Strong knowledge of FTP, SFTP, FTPS, and AS2 protocols.
- Proficiency in Unix/Linux and shell scripting.
- Experience supporting enterprise production and MFT environments.
- Strong troubleshooting, incident management, and root-cause analysis skills.
- Experience with PGP, SSL, and SSH security technologies.
- Strong understanding of enterprise file-transfer operations and production support.
Nice-to-Have Skills
- Experience with Dynatrace monitoring and log analysis.
- Exposure to OpenShift or other container platforms.
- Familiarity with GitHub, YAML, and DevSecOps practices.
- Experience with ServiceNow change management.
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