Employment Services Case Manager
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Guide diverse job seekers toward labour market attachment through employment readiness assessment, action planning, and coaching at Pacific Community Resources Society.
This regular full-time Employment Case Manager delivers WorkBC program services across in-person, outreach, and virtual settings. The position builds rapport, confirms eligibility, and coordinates interventions including skills enhancement, work experience, job search, and job development. A participant-centred, strength-based approach helps address barriers.
Key Responsibilities:
- Build rapport and complete participant intake and needs assessments
- Confirm eligibility and explain available WorkBC service options
- Develop realistic, individualized action plans collaboratively
- Coach participants while monitoring progress toward employment
- Provide referrals and support centre and employer events
Requirements:
- Employment services sector certification and knowledge in British Columbia
- One year of related employment services experience
- Two-year diploma in Employment Services or related field
- Understanding of career development and labour market trends
- Ability to follow WorkBC policies and Employment Insurance Act
Bring communication, interpersonal, and motivational interviewing skills to support participant independence through coordinated WorkBC employment services.
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