Customer Success Engineer — SaaS
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Hightouch is seeking a Customer Success Engineer to work directly with all users to maximize value from the platform. This role involves reading API documentation and supporting customers via Intercom, Slack, phone or email, with a strong technical foundation.
You will collaborate across teams, participate in on-call rotations, and help users succeed while adapting in a fast-paced startup environment. Strong communication and curiosity are essential.
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