Manager, Demand Planning

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

OurGreat Place to Work®Certification highlights our dedication to cultivating a high-trust, and inclusive culture for all.

At AbbVie, youwon'tjust have a job, you’llhave the opportunity to unlock a bright future, becausewe'renot just a workplace;we'rea world of possibilities.

What’s In It for You?

• Innovative work culture
• Professional development
• Paid time off: vacation,holidays, personal days,volunteeringdays.
• Employee stock purchase
• Wellness spending account
• Flexible health insurance
• Retirement savings programs
• Bonus plan
• On-site cafeteria offering subsidized meals
• Hybrid work model – 3fixedoffice daysand2flexibledays

Job Description

The objective of this role is to support and coordinate demand planning activities across the AbbVie Canada portfolio, ensuring visibility to product movement, channel dynamics, demand trends and business impacts across AbbVie’s key brands. The role works closely with Commercial Finance, Customer Service, Trade, Pricing and Supply stakeholders to support informed business decisions, planning activities and month-end coordination.

The Manager, Demand Planning must have a strong knowledge of the business environment across his/her area of responsibility, including leading the review and analysis of wholesaler and channel purchasing trends, inventory days on hand, downstream customer buying patterns and impacts to the Canadian affiliate business. The position requires a strong working knowledge of financial modeling, data organization, AbbVie’s distribution network and contract-related financial analysis.

The Manager must have the ability to communicate concisely and proactively while establishing effective cross-functional relationships with Trade, Customer Operations, Transportation, Pricing, Forecasting and Operations. The ability to assimilate information from multiple stakeholders and concisely communicate assumptions, risks, insights and recommendations is key. The position will establish effective working relationships with the Trade team regarding wholesaler performance, channel insights and distribution-related activities.

Major Responsibilities

• Wholesaler Order Fulfillment: In partnership with the Trade team, perform review of product orders versus historical customer purchase trends, customer inventory days-on-hand levels and internal availability of product. The process may involve coordination with Customer Service, Trade, Warehousing, Transportation and Supply teams before product is prepared for shipment and subsequently delivered. The successful candidate must possess the ability to quickly engage stakeholders, build consensus and execute under tight timelines.
• Distribution Service Agreement (DSA) Analysis and Support: Support financial and analytical activities related to Distribution Service Agreements. Per contract terms, calculate wholesaler business performance in the categories of purchase stability behavior, inventory days-on-hand levels, order fulfillment rates to downstream customers and timely submission and accuracy of product movement data. Actual performance versus defined metrics is computed regularly and contributes to business performance reviews and planning discussions. Communication of performance must be clear, concise and supported by a thorough understanding of the underlying data and business implications. Support financial processes related to DSA performance metrics and associated contractual obligations.
• Commercial Insights: Provide supply channel analytical support across AbbVie Canada brands and deliver insights regarding channel performance and demand trends. The incumbent must be proactive in originating, informing, participating in and executing analyses necessary to effectively provide impactful business insights. The ability to navigate, organize and analyze large data sets while highlighting key takeaways and implications is critical.
• Month-End Coordination and Business Performance Support: Coordinate month-end activities related to product movement, wholesaler inventory, channel performance and business results across the AbbVie Canada portfolio. Own the recurring data pulls and analyses currently supporting the month-end process, consolidate and validate the information,