Client Care Navigator Vision Rehabilitation
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Coordinate client care for Canadians living with vision loss using assessments, care planning, and healthcare navigation in Peterborough, Kingston, or Mississauga.
Vision Loss Rehabilitation Canada seeks a full-time, permanent Client Care Navigator. This direct service role supports individuals after diagnosis, coordinates VLR services, and strengthens communication with healthcare providers. You will help clients pursue vision-related goals while connecting them with appropriate supports.
Key Responsibilities:
- Schedule primary and specialized VLR therapy appointments
- Assess clients and identify vision-related care goals
- Coordinate communication across clients and service providers
- Monitor satisfaction and provide proactive follow-up
- Document service activities in electronic health records
Requirements:
- Health or social service client experience
- Experience with assessments, care planning, and coordination
- Strong verbal, written, and interpersonal communication
- Proficiency with Microsoft Office and care systems
- Diploma in social services, community work, or mental health
Use client-centered care planning, coordination, and communication skills to support independence through VLRC services.
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