Dispatcher - Hiring Immediately

Voyago, Transdev Ontario, is hiring for Dispatchers to fill both existing and future openings based in our Kingston office, supporting operations across the expanded Kingston regions. At Voyago , we are proud to be the Employer Brand of Choice in the transportation industry. Our mission is simple: to be your best career choice by building lasting relationships grounded in trust, respect, and opportunity . Through our annual employee engagement survey, Voyago has once again been recognized as a Great Place to Work . 81% Agreed "Management has kept me well-informed..." Being Great Place to Work-Certified™ reflects our commitment to employee happiness, engagement, and transparent communication. Reporting to the Transit Operations Supervisor, the Dispatcher is responsible for assisting the Supervisor with daily operations, vehicle switch‑outs in addition to their scheduled driving shifts. The position requires the ability to work within a number of spheres of operation including both on road and in the office. The position requires an understanding of administrative components of the operation and requires the ability to work on several computer platforms such as payroll, internal reporting and scheduling. Shift Schedule ~ Split Shift: 6:00am to 10:00am and 2:00pm to 6:00pm Hourly Rate Hourly Rate: $23.00-$24.00 As a proud subsidiary of Transdev , Voyago is a leader in multi-modal transportation solutions, operating across: Medical Transportation Student Transportation Public Transit We invest in you through robust training, mentorship, and continuous development opportunities to help you grow your career. Ensure accurate documentation by maintaining and submitting required paperwork, including timesheets, vacation requests, and other operational records in a timely manner Conduct vehicle circle checks on spare units to ensure roadworthiness and readiness; proactively respond to vehicle breakdowns by coordinating immediate replacements or taking over runs on short notice Carry out on-the-road safety inspections, including safety blitzes and driver road observations, as directed by the Operations Supervisor, to support compliance and safety initiatives Serve as the immediate point of contact for resolving operational challenges and driver concerns; High school diploma or equivalent — post-secondary education is considered an asset Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and other standard software tools used for reporting, scheduling, and communication Clear and current criminal record check — including Vulnerable Sector Screening required Demonstrated excellence in customer service, with the ability to remain calm, courteous, and solution-focused in high-pressure or time-sensitive situations Professional and courteous telephone manner, with strong verbal communication skills and the ability to relay information clearly and accurately A commitment to innovation and sustainable environmental initiatives Employee perks and referral bonuses to reward your contributions #