Hospitality Associate

Hospitality Associate (La Piazza) PT Seasonal

Regular/Temporary

Regular

Location

Central Campus

Open Date

2026/10/19

Job Type

Seasonal (Non-Eligible)

Close Date

2026/10/23

Employee Group

Favorite Job

Department

Hospitality Operations

Full/Part Time

Part-Time

Job Code

010274

Existing Vacancy

Yes - Backfilling as Existing

Target Number of Openings

5

24

Job Description

Note: Please indicate in your application which schedule position you are applying for.

Campus Location: MUSC

Classification: 1-General

Position: Hospitality Associate (Cashier)

Full-Time or Part-Time: SEASONAL: Part Time, Minimum 24 hours per week up to 39.5 hours per week

Hourly Wage Rate: $23.26 per hour

Anticipated Normal Work Schedule: Monday – Thursday: 11:00am – 4:30pm

Friday: 12:00pm – 4:00pm

NOTE: This schedule is subject to change. Incumbent may be required to work weekends and evening hours.

Job Description Summary

• As a Hospitality Associate you will be representing McMaster University Hospitality Services Must have cash experience
• Required to operate a POS terminal, make change for customers, balance cash till, provide customer service, and follow all McMaster’s cash handling procedures
• Must be able to work in very busy environment keeping up with customer demands with a focus on front line customer service.
• Required to work at all stations and performs all duties to help ensure prompt courteous customer service
• Maintain cleanliness and tidiness of shelves, work areas, floors, walls, counters and all equipment.
• Ability to work under pressure.
• Must work efficiently and accurately.
• Understands and delivers good customer service.
• Must be able to work well as a team member and independently.
• Refer to cashier job description
• May be required to take cashier’s test.

Education & Experience

• Previous experience in high production volume is required
• Must have good communication, reading, writing and English skills Minimum
• 2 years experience in fast paced cashier position.

Campus Location MUSC

Classification 1-General

Position Hospitality Associate

Full-Time or Part-Time SEASONAL: PART TIME, minimum 24 hours per week, up to 39.5 hours per week

Hourly Wage Rate $23.26 per hour

Anticipated Normal Work Schedule

Monday – Thursday: 11:00am – 4:30pm

Friday: 12:00pm – 4:00pm

NOTE: This schedule is subject to change. Incumbent may be required to work weekends and evening hours. This schedule may require you to take up to a 1-hour unpaid meal break depending on the schedule

Job Description Summary

• As a Hospitality Associate you will be representing McMaster University Hospitality Services.
• Knife test may be required to demonstrate proficiency in knife handling.
• Responsible for daily set up and production of La Piazza production including salads, vegetable, fruit, sandwiches, and other products as needed.
• Must be able to maintain pre-determined production levels.
• Communicate with customers and co-workers effectively, greet customers in a friendly and courteous manner.
• Maintain sanitation, health, and safety standards in work area, including scheduled equipment and unit cleaning.
• Ensure all product is stored, retrieved and stock is properly rotated (FIFO).
• Perform all duties of any job classification equivalent or lower filling in wherever needed to assist in our excellent customer service requirement.
• Must be able to lift 50 lbs on a consistent basis.
• Ability to work well as a team member and independently.
• Organize and coordinate work in a timely manner with little supervision.
• Ability to work under pressure.
• Multi-task with efficiency and accuracy in a fast-paced environment.
• Other duties as assigned by supervisor.
• Refer to the Hospitality Associate job description for more details.

Education & Experience

• Must have good communication, reading, writing and English skills Minimum.

Campus Location MUSC

Classification 1-General

Position Hospitality Associate

Full-Time or Part-Time SEASONAL: PART TIME, minimum 24 hours per week, up to 39.5 hours per week

Hourly Wage Rate $23