Bilingual Client Services Coordinator

2 days ago
Montréal QC, Montreal Regional Municipality, QC; Montréal region; Québec Province, Canada Computershare Canada Full-time
Build senior client relationships as a bilingual Relationship Manager with Computershare in Montreal or Toronto, working hybrid three days weekly. Computershare Plan Managers needs a Relationship Manager as primary contact for Corporate sponsors. You will foster senior-level relationships, coordinate client activities, and ensure purchased services arrive on time. The position requires English and French communication across North America.

Key Responsibilities
Establish trusting relationships and communicate service orders accurately Resolve client issues and document service incidents Coordinate special projects, transactions, troubleshooting, and problem solving Negotiate contractual agreements and balance client needs Identify upsell and cross-sell opportunities

Requirements:
Proficiency in written and verbal English and French University degree or three to five years equivalent experience Strong communication, analytical, and problem-solving skills Proficiency in all Microsoft Office applications Excellent interpersonal and diplomatic communication abilities Apply relationship management, bilingual communication, and problem-solving skills while supporting Computershare Corporate sponsors across North America.

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