Customer Service and Service Dispatcher
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Key Responsibilities
Schedule, coordinate, and assign jobs to Service Technicians Manage new and ongoing work orders in an ERP system Prioritize appointments using the service scheduler Coordinate workloads with Service and Parts team members Maintain professional communication with customers
Requirements:
Previous experience related to dispatching or scheduling Strong proficiency with Word, Excel, and Outlook Excellent organizational and planning skills Customer-oriented mindset and communication abilities Ability to prioritize multiple demands in parallel Apply service dispatching, scheduling, ERP, and customer communication skills to coordinate Calgary operations for Leavitt Machinery.
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