Conference Services

Full-time

Job Type
Permanent Job Schedule: Full-Time Company Description Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. Fairmont Palliser | A Legacy of Excellence, A Future of Possibility For over a century, Fairmont Palliser has stood as Calgary’s most iconic hotel—a symbol of timeless elegance, heartfelt hospitality, and deep community roots. Since opening in 1914, we have welcomed dignitaries, trailblazers, and generations of guests with impeccable service and unforgettable experiences. At Fairmont Palliser, we believe in creating a workplace where tradition meets innovation, where careers are cultivated, and where everyone is empowered to thrive. Whether you are just beginning your journey in hospitality or bringing years of experience to the table, here you will find a team that values connection, excellence, and purpose.

Job Description
We invite you to join the world of luxury hospitality at Fairmont Palliser as our new Conference Services & Event Sales Manager.
Inspire and create the grandest experience for our guest, clients and colleagues every day. Our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Be an ambassador for our exceptional offerings as Conference Services & Event Sales Manager, where you will liaise between multiple departments to meet the needs and exceed the expectations of your guests. Reporting to the Director, Event Sales & Services. friendly and engaging service Confirm all event related information with clients Establish and maintain rapport with clients prior to, during and post conference, encouraging repeat business Service event bookings from date of booking to departure, including meeting requirements. guest room requirements, guest room pickup, food & beverage and audio visual Actively book new local events and maintain existing client relationships Create floor plans for each event to ensure banquets and clients are in agreement prior to set up Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments Follow departmental policies and procedures Follow all safety policies 3-5 years experience in a previous event leadership role required ~ Experience in a luxury hotel brand preferred ~ Computer literate in Microsoft Window applications required ~ Comprehensive benefits package including health, paramedical, dental, vision, life, and disability coverage for eligible employees. Company-matched pension plan, as well as RRSP & TFSA options. Complimentary meal in staff cafeteria during shifts. We support each other andwe always stand together. Our commitment to Diversity & Inclusion: The hotel is unable to assist candidates in obtaining Canadian work authorization. #