Technical Trainer

5 days ago

Edmonton AB, Edmonton Census Division, AB; Alberta, Canada PCL Constructors Inc. Full-time
Technical Trainer (IT products) (14656) part of the PCL Family of Companies (PCL), we don't just build projects -
- we build opportunities, careers and communities. We are 100% employee-owned, every employee has a stake in our success, and that shared commitment drives how we work, grow and lead in the construction industry. We're a team of builders who care deeply about what we create and who we build with. We are not only shaping the future of construction, we are also committed to shaping the future of your career. Employee ownership opportunities that build long-term value Annual discretionary performance bonuses RRSP, TFSA, Pension Contribution Options Flexible medical, dental and vision benefits Prescription drug coverage and virtual care services Life, AD&D and disability insurance Paid parental leave and family care support Health and lifestyle spending account options Mental health and wellness support, including Employee Assistance Programs Access to world-class training through PCL's College of Construction and professional development courses Here's how aTechnical Trainer (IT products) for PCL Constructors Inc. within Edmonton NAHQ contributes to our team: Deliver instructor-led training, workshops, demonstrations, and adoption sessions for a suite of products. Build relationships with district product champions, project teams, and end users. Collaborate with product champions and stakeholders to design, develop, and continuously improve training curricula, e-learning content, and learning resources. Prepare training environments, datasets, presentations, and supporting materials. Measure training effectiveness and continuously improve learning outcomes. Help sustain a network of district product champions to promote best practices and adoption. Support rollouts, and adoption initiatives through training and stakeholder engagement. Provide consultative support and coaching to district product champions, project teams, and end users to encourage successful solution adoption. Collect, analyze, and communicate user feedback, adoption insights, and enhancement opportunities to support continuous product improvement. Champion continuous improvement, customer success, and solution adoption. Postsecondary diploma or degree in Business, Education, Adult Learning, Information Technology, Construction Management, or a related field. ~2+ years of experience delivering training, facilitating workshops, or supporting technology adoption initiatives. ~ Ability to develop instructor-led, virtual, and self-paced learning materials. ~ Ability to build and maintain effective relationships with product champions, stakeholders, project teams, and end users. ~ Knowledge of adult learning principles, instructional design practices, change enablement techniques, and learning management systems. ~ Demonstrated commitment to continuous learning and the ability to quickly acquire and apply knowledge of new business processes, technologies, and digital solutions. ~ Experience supporting software implementations, rollouts, or product adoption initiatives. ~ Familiarity with Azure DevOps or a similar work-tracking system. ~ Strong organizational, planning, problem-solving, and time-management skills with the ability to manage multiple priorities. ~ Demonstrates a customer-focused, solution-provider mindset and a commitment to continuous improvement. PCL projects are where life happens, where communities connect, careers begin, and progress is made. Regardless of the type of project, we are building something bigger: a future that's inclusive, resilient and full of opportunity.