Remote Customer Care Team Lead — Drive KPIs

ZayZoon is hiring a Customer Care Team Lead for a fully remote role across Canada and the U.S. You will shape the Customer Care organization, lead a team to reach operational KPIs, and partner cross-functionally to embed a customer-first mindset at scale. You will work across teams to optimize support channels and contribute to the future of our support...

Dot Compliance is a leading provider of cloud Quality and Compliance management solutions for the life science industry. Dot’s SaaS solutions are based on the world’s most innovative cloud technology provider, Salesforce.com. We are a young and innovative software company looking to dramatically change how pharma, biotech, and medical device companies...

Yo, Merlin: Want to sprinkle a little magic into our customer success center? Do you believe that people come first, and that great service is the key to success? If you’re nodding your head, then we should talk. We’ve got a cracking opportunity for you to join our team as a Customer Service Team Lead.Here’s the deal. We’re not your typical “call...

Dot Compliance is a leading provider of cloud Quality and Compliance management solutions for the life science industry. Dot’s SaaS solutions are based on the world’s most innovative cloud technology provider, Salesforce.com. We are a young and innovative software company looking to dramatically change how pharma, biotech, and medical device companies...

The Team Lead supervises field crews on insurance restoration and contents management claims related to water damage, fire damage, and mold losses. This is a hands‑on leadership role working in residential and commercial properties across the Ottawa region — you work alongside your crew, not apart from them. Trinity Contents Management was founded by...

Req ID: **** With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. Its our belief in possibility that drives us, but it s our people that make it happen. At NTT DATA, what you do matters. A Career...

Toromont is looking for a Customer Experience Lead to join our team. The Customer Experience Lead is responsible for reporting on and sharing customer experience best practices with our regional operational leaders. This includes capturing VOC, identifying critical customer requirements, measuring our effectiveness at meeting those needs and leading change...

We are seeking a Customer Impact Lead to join the BenchSci team. Reporting to the Vice President, Customer Insights & Value, you will spearhead strategic, customer-focused projects to drive enterprise-wide value at top global pharmaceutical companies. Your focus will be on accelerating discovery and pre-clinical research by identifying how BenchSci's ASCEND...

At A Glance Location:  Remote (Canada) - we welcome applicants from across the country Salary Range: $75,000 – $85,000 CAD, based on experience Work Hours: Monday to Friday, core hours with flexibility by region Reports To: Manager of Canadian Operations Team: Canadian Release Team - customs release across all modes of transportation About...