Service Writer

4 days ago

Calgary AB, Calgary Census Division, AB; Alberta, Canada ProFix Automotive Services Full-time
Thrive in a customer-centric environment as a Service Writer at ProFix Automotive Services in Calgary, Alberta. This full-time position focuses on communication, organization, and client satisfaction. As a Service Writer, you will be the backbone of the shop's operations, engaging with clients and managing the service schedule. Your efforts will ensure smooth workflow and exceptional service delivery, from greeting customers to finalizing pick-up processes. Create a welcoming environment for all customers Manage incoming calls and walk-in service requests Efficiently run the service appointment schedule Keep technicians informed about customer priorities Experience multitasking in a service-oriented setting Basic knowledge of scheduling software and systems Utilize your interpersonal skills and organizational talents at ProFix Automotive Services, where exceptional service is our mission.