Customer Service
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Key Responsibilities
Help clients manage accounts and financial products Answer questions and assist with banking transactions Connect clients with appropriate CIBC team members Resolve client issues through listening and accountability Introduce mobile banking applications to clients
Requirements:
Financial services products knowledge Client service and customer experience focus Strong interpersonal communication and empathy Digital literacy and willingness to learn technology Flexibility for evenings, weekends, and multiple centres Bring client service, problem solving, and digital banking knowledge to CIBC's Edmonton-Parkdale Banking Center each day.
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