Remote Head of Customer Success

A leading managed WordPress hosting provider is seeking a Head of Customer Success to shape its customer success strategy. The role involves overseeing initiatives to improve customer satisfaction, adoption, retention, and expansion. The ideal candidate will demonstrate leadership in customer success management, a strong background in strategic planning, and...

Join to apply for the Head of Customer Success role at Kinsta® Kinsta is one of the top‑managed WordPress hosting companies, with a growing club of 120,000+ businesses including startups, universities and Fortune 500 firms. We're motivated by excellent quality, and proud to have received a 97% satisfaction rating from our customers. That’s because, to...

Our client is Canada’s premier legal and immigration platform, pairing a 50-year profitable foundation with an AI-native operational model. With millions of monthly visitors and 5x growth in the past six months, they are scaling from 60 to 100+ team members to build the country’s largest consumer law firm. They are hiring a Head of Operations & Customer...

Vayle is a Canadian technology company transforming how the public sector manages information access and privacy compliance. Our FOI and PIA platform supports municipalities, police services, and government institutions in meeting complex legislative and regulatory requirements. Recent changes to access and privacy legislation have created real momentum for...

Join to apply for the Head of Customer Success role at Kinsta® Kinsta is one of the top‑managed WordPress hosting companies, with a growing club of 120,000+ businesses including startups, universities and Fortune 500 firms. We're motivated by excellent quality, and proud to have received a 97% satisfaction rating from our customers. That’s because,...

The Tech Recruiter I SaaS I AI I CybersecurityOwn retention and expansion. Build a CS machine that drives growth, reduces churn, and makes implementations repeatable.Establish CS operating cadence (weekly renewals/risk review, monthly exec reporting).Implement a churn/retention system: health scoring, churn taxonomy, renewal playbooks.Standardize onboarding...

Vayle is a Canadian technology company transforming how the public sector manages information access and privacy compliance. Our FOI and PIA platform supports municipalities, police services, and government institutions in meeting complex legislative and regulatory requirements. Recent changes to access and privacy legislation have created real momentum for...

A tech recruitment firm in Canada is seeking a Tech Recruiter specializing in SaaS, AI, and Cybersecurity. The role involves owning retention and expansion strategies, establishing operational cadences, and implementing a churn/retention system. Ideal candidates should demonstrate experience in customer service and project management within the tech...

Overview of the role: We’re on a mission to modernize insurance, making it simpler, more accessible, and customer-first. The insurance industry is a $1T market that has remained largely untouched by the digital revolution, and PolicyMe is here to change that. As a remote-first, Toronto-based startup with big ambitions, we’re looking for a Customer...