Retail Keyholder at Cannabis Supply Co
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Become a vital team leader as a Retail Keyholder at Cannabis Supply Co in Fort St. John, BC. This role focuses on customer service excellence and team support in a dynamic environment. As a Keyholder, you will lead shifts, ensure compliance, and elevate customer experiences. With a foundation in retail or hospitality and 2+ years of relevant experience, your leadership will inspire teammates as you address complex situations and improve sales performance. Your role is crucial for store operations and team success in a fast-paced setting. Key Responsibilities:
- Deliver high-quality customer service and resolve escalations
- Coach teammates on product knowledge and sales techniques
- Maintain compliance with regulations and store policies
- Support team training and onboarding for new employees
- Oversee daily operations, ensuring store standards are met
- Minimum age requirement per provincial regulations
- 2+ years in retail or similar customer-facing role
- Strong communication and problem-solving skills
- Provincial cannabis certification (e.g., CannSell required)
- Ability to lift up to 20 lbs safely