Food & Beverage Cashier (Part-Time)
4 days ago
Kapuskasing ON, Cochrane District, ON; Ontario, Canada
Mary Brown
Full-time
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The Front Counter Attendant, under the direction of the Store Manager, will primarily be responsible to proactively attend to customer complaints in a professional manner. This position will advise customers on food and beverage choices, making suggestions when necessary. This role will also greet customers and discuss type, quality, and quantity of merchandise or services required.
Proactively attend to customer complaints in a professional manner
Advise customers on food and beverage choices, making suggestions when necessary
Greet customers and discuss type, quality, and quantity of merchandise or services required
Replace used stock, rotate current stock, and ensure satisfactory inventory levels
Attempt to calm irate customers by explaining the situation while attempting to resolve the issue to the best of your abilities
Estimate or quote prices, credit or contract terms, trade-in allowances, warranties, and delivery dates
Take orders from customers and prepare products for purchase
Ensure that customers are satisfied with the issue resolution as well as the resolution process itself
Assist with inventory management
Ensure accuracy in all transactions, inventory, and procedures
Answer external and internal phone calls and transfer calls to the appropriate departments
Prepare sales and accept cash, credit card, or automatic debit payment
Flexible hours including nights, weekends, and holidays
Interaction with customers/clients, and the public at large
Policy
Adhere to all policies and plans through communication, action, and consistent enforcement.
Effectively and efficiently perform all job functions following policy and leading by example.
Stays up to date on all training as required and follows all health and safety, and sanitation policies enforcing with disciplinary action as needed.