Bilingual Customer Service Representative
2 weeks ago
Are you looking to work with a dedicated team of professionals making a difference in the lives of employers and employees every day? This position will be based at our head office in the rapidly growing town of Elmira, minutes from Waterloo, where you can enjoy the benefits of a small-town atmosphere with all the perks of the big city As a member of our team, you will enjoy a positive work environment with flexibility, professional training and a compensation package that includes comprehensive benefits and a company pension. At RWAM, we embrace a people-first philosophy, and we are passionate about our customer experience and meeting the unique insurance needs of our advisors, employers, and employees alike. About The Role As a Bilingual Claims Customer Service Representative, you will be part of a dynamic team that provides exceptional client experience for Group Insurance clients who will primarily reside in Quebec and/or require correspondence to be in French. Salary Range: $50,000-55,000 What You'll Be Doing Providing excellent customer service to internal and external clients Manage and address in-bound phone calls, emails and voicemails Effectively resolve Extended Health and Dental claim inquiries and determine appropriate action Collaborate with internal teams to meet customer needs Must work well in fast paced environment while maintaining a calm and professional manner What You'll Bring Proficient (both written and verbal) in French and English is required. Previous experience in a phone based customer service role is required Impeccable telephone etiquette Ability to work well in a team environment A keen eye for detail and the capacity to multi-task Effective team player with ability to work independently Strong Microsoft Office skills are required e.g. Word, Outlook Navacord, and all our Broker Partners are actively committed to supporting diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs.
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Bilingual Customer Service Representative
4 weeks ago
Mississauga, ON, Canada Bilingual Source Full timeBilingual Customer Services Representative (French required) Introduction Are you a calm and reliable communicator who enjoys building strong relationships with clients? Our client is looking for a Bilingual Customer Services Representative fluent in French and English to support a stable and well-structured sales and client engagement team. This is an...
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Bilingual Order Management
1 week ago
Burlington, ON, Canada Bilingual Source Full time €55,000 - €62,000Bilingual Order Management & Customer Service Representative (French required) Introduction Are you looking for long-term stability in a role where your attention to detail and bilingual skills make a daily impact? Our client is seeking a Bilingual Order Management & Customer Service Representative (French required) to join their team. This is an excellent...
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Bilingual Order Management
1 week ago
Burlington, ON, Canada Bilingual Source Full timeBilingual Order Management & Customer Service Representative (French required) Introduction Are you looking for long-term stability in a role where your attention to detail and bilingual skills make a daily impact? Our client is seeking a Bilingual Order Management & Customer Service Representative (French required) to join their team. This is an excellent...
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Bilingual Order Management
1 week ago
Burlington, ON, Canada Bilingual Source Full time €55,000 - €62,000Bilingual Order Management & Customer Service Representative (French required) Introduction Are you looking for long-term stability in a role where your attention to detail and bilingual skills make a daily impact? Our client is seeking a Bilingual Order Management & Customer Service Representative (French required) to join their team. This is an excellent...
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Bilingual Order Management
6 days ago
Burlington, On, Canada Bilingual Source Full timeBilingual Order Management & Customer Service Representative (French required) Introduction Are you looking for long-term stability in a role where your attention to detail and bilingual skills make a daily impact? Our client is seeking a Bilingual Order Management & Customer Service Representative (French required) to join their team. This is an excellent...
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Bilingual Order Management
4 days ago
Burlington, ON, Canada Bilingual Source Full time €55,000 - €62,000Bilingual Order Management & Customer Service Representative (French required) Introduction Are you looking for long-term stability in a role where your attention to detail and bilingual skills make a daily impact? Our client is seeking a Bilingual Order Management & Customer Service Representative (French required) to join their team. This is an excellent...
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Bilingual Order Management
18 hours ago
Burlington, ON, Canada Bilingual Source Full time €55,000 - €62,000Bilingual Order Management & Customer Service Representative (French required) Introduction Are you looking for long-term stability in a role where your attention to detail and bilingual skills make a daily impact? Our client is seeking a Bilingual Order Management & Customer Service Representative (French required) to join their team. This is an excellent...
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Client Service and Support Representative
4 days ago
Burlington, ON, Canada Bilingual Source Full time €55,000 - €62,000Bilingual Order Management & Customer Service Representative (French required) Are you looking for long-term stability in a role where your attention to detail and bilingual skills make a daily impact? Our client is seeking a Bilingual Order Management & Customer Service Representative (French required) to join their team. You will manage the full order...
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Client Service and Support Representative
4 days ago
Burlington, ON, Canada Bilingual Source Full time €55,000 - €62,000Bilingual Order Management & Customer Service Representative (French required) Are you looking for long-term stability in a role where your attention to detail and bilingual skills make a daily impact? Our client is seeking a Bilingual Order Management & Customer Service Representative (French required) to join their team. You will manage the full order...
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Bilingual Order Management Representative
1 week ago
Concord, On, Canada Bilingual Source Full timeIntroduction Our client is seeking a dependable, detail-oriented Bilingual Customer Service Representative to join their Concord, Ontario office. This is a fully in-office position designed for someone who thrives in a structured environment and values long-term career stability. Fluency in French and English is required. What You’ll Do You will be...
