Package Sorting Team Lead

3 days ago

Edmonton AB, Edmonton Census Division, AB; Alberta, Canada Intelcom Courrier Canada INC Full-time

Support package sorting and team performance at Intelcom | Dragonfly while coaching associates and coordinating changing warehouse needs.

As Lead Hand, you become a point of reference for sorters and Package Handlers during the sort process. You will mentor warehouse associates, train new hires, respond to workflow changes, and forward special cases to supervisors or managers. The position also supports package scanning, defective items, returns, and sorting layout setup.

Key Responsibilities:

  • Motivate and lead sorters during warehouse operations
  • Mentor Package Handlers throughout the sort process
  • Coach associates and train new warehouse hires
  • Set up sorting layouts for package processing
  • Forward special cases to supervisors or managers

Requirements:

  • Ability to respond quickly to unforeseen operational events
  • Ability to support sorting and scanning activities
  • Ability to process defective items and returns
  • Ability to perform data entry as needed
  • Ability to complete supervisor-assigned related tasks

Use coaching, sorting knowledge, and responsive coordination to support Intelcom | Dragonfly's package-handling teams.