Coquitlam Member Experience Specialist Needed

3 days ago

Vancouver BC, Greater Vancouver Regional District, BC; British Columbia, Canada Prospera Full-time

Prospera is looking for a Member Experience Specialist at the Burquitlam Branch in Coquitlam, BC, to enhance member engagement and deliver customized financial advice. This is a pivotal role for member onboarding and support. Ideal candidates will have 1-3 years of experience in a financial services or sales environment. You will play a key role in acquiring new members while assessing their needs through Financial Health Checks. Your ability to recommend banking and investment solutions will directly impact members' financial health. Key Responsibilities:

  • Proactively onboard new members through discussions
  • Conduct Financial Health Checks to discover member needs
  • Recommend appropriate banking and lending solutions
  • Build and manage a strong sales pipeline through referrals
  • Support interactions at the omni-channel Advice Centre
Requirements:
  • 1-3 years in financial services or sales
  • Experience with lending and investment products
  • Mutual Funds licensed or willingness to obtain
  • Strong communication and tech abilities
  • High school diploma; Business education preferred
Translate your passion for finance into meaningful member experiences at Prospera. #J-18808-Ljbffr