Business Analyst(Legal)

Business Analyst III
Empire Life is looking to hire a Business Analyst III to join our Group Initiatives team

Join a transforming business - we are a medium-sized Canadian company in a stable industry which is rapidly transforming.
Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.
The opportunity - collaborate with cross-functional teams and work on a variety of projects that will keep you engaged and continuously learning.

Elicit requirements leveraging experience and discretion to apply an appropriate mix of approaches: interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements and deliver the following artifacts as needed: business requirements document, use cases, GUI, prototypes, screen and interface designs
Perform manual testing on occasion and as needed
Drive and challenge business units on their assumptions of how they will successfully execute their plans
Collaborate with designers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
Ensure solutions meet stakeholder objectives by collaborating with quality assurance professionals and subject matter experts; perform/support user acceptance testing efforts as required
Act as a role model and mentor for more junior members of the Business Analysis team
Provides business and system expertise along with research/analysis services that support the design, delivery and maintenance of quality applications and enhancements
Implements business requirements and process change initiatives to ensure that all specifications meet the objectives of the Company
Ensures process change along with appropriate communication for integration into business unit operations

5+ years experience in Business Analyst or Quality Assurance Specialist role
~Post secondary education or equivalent work experience
~ Proven knowledge and experience in implementation of Investment Products, especially Group Retirement Services products like RRSP, DPSP, TFSA, RPP etc
~ Experience analyzing, documenting, and improving client-facing and internal administrative portals and applications related to investment products
~ Strong Requirements Elicitation and Analysis
~ Proficiency in Digital Portals and CX/UX Analysis
~ Agile and Hybrid Project Management Experience
~ Strategic Thinking and Business Value Awareness
~ Courses in facilitation skills, modeling techniques and/or stakeholder management an asset
~ If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.


For permanent full-time positions, Empire Life offers a comprehensive total rewards package that includes:
Competitive salaries with annual pay increases
Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health account
Flexible work arrangements and an annual allotment of personal health days.
Four weeks annual vacation from hire date
A defined contribution pension plan with generous employer matching
Top up programs for parental leave and compassionate leave
We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process.