Azure Operations Engineer
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- Build, deploy and maintain SaaS environment, which includes the infrastructure and application stack on public cloud
- Responsible for the periodic maintenance of the environments using rolling updates and patch management (infra and application)
- Support BAU for any environmental issues to resolve them and fix the root cause
- Bring in operational improvements in day-to-day activities to improve the efficiency of the team
- Design, develop and modify automated deployment processes and pipelines
- Work closely with engineering and operations teams to help in defining and promoting industry best practices in release management
- Become a subject matter expert for SaaS environment
- Support Disaster recovery processes
- Provide roster-based support
- Actively communication with internal/external stakeholders for change Technical Skills
- Strong hands-on experience with Azure, particularly AKS, Azure Networking, and Azure Security services.
- Proven experience with Terraform and Infrastructure as Code practices.
- Experience building and supporting CI/CD pipelines using Azure DevOps.
- Strong Kubernetes and Docker administration skills.
- Strong Linux administration and troubleshooting experience.
- Experience with monitoring and observability platforms such as Azure Monitor, Log Analytics, Prometheus, and Grafana.
- Strong knowledge of networking concepts including Firewalls, WAF, NSGs, VPNs, Private Endpoints, DNS, and Load Balancers.
- Proficiency in Bash, Python, or PowerShell scripting.
- Experience with production incident management, root cause analysis, and operational support.
- Understanding of SRE principles, cloud security, and operational excellence.
- Good Knowledge and experience on JBoss/Wildfly and Postgres
- Excellent troubleshooting skills with experience in issue triaging and resolution as per ITSM standards
- Willingness to learn new technology
- Good knowledge on incident handling, RCA ownership, AKS upgrades, patch management, certificate management, and customer-facing troubleshooting
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