ServiceNow Implementation Consultant

3 days ago
Edmonton AB, Edmonton Census Division, AB; Alberta, Canada Cognizant Full-time €77,500 - €91,000
ServiceNow Technical Consultant As a ServiceNow Technical Consultant, you will make an impact by translating business requirements into scalable ServiceNow solutions that improve workflows, integrations and user experiences. You will work collaboratively with business stakeholders, project leaders and technical teams to design, deliver and support high-quality platform capabilities. Analyze business and system requirements, identify dependencies and translate needs into effective ServiceNow solution designs. Design, develop, test, implement, maintain and support ServiceNow applications, modules and custom-scoped solutions. Create and review technical specifications, workflows, test results and documentation; Resolve complex technical issues independently, recommend reusable solutions and help coordinate assigned project activities to support on-time, high-quality delivery. Based on this role’s business requirements, this is a remote position open to qualified applicants in Canada. This may change based on the project you’re engaged in, as well as business and client requirements. Bachelor’s degree in Computer Science, Management Information Systems, Business or a related field and 3–5 years of relevant experience, or an equivalent combination of education and experience. Hands‑on JavaScript development experience on the ServiceNow platform, including custom‑scoped applications. Experience building ServiceNow integrations using REST APIs, LDAP, Active Directory, JDBC, Orchestration or IntegrationHub. Experience with Service Portal, UI Builder, Configurable Workspace, Now Experience Framework, Flow Designer and Automated Test Framework. Strong consulting, communication and problem‑solving skills, with the ability to collaborate across teams, deliver quality work on schedule and support occasional non‑standard shifts or on‑call coverage. These will help you stand out Knowledge of ServiceNow Governance, Risk and Compliance or Integrated Risk Management, with related certification. Experience with ServiceNow IT Service Management, IT Operations Management or Security Operations. ServiceNow Certified Application Developer certification. ITIL Foundation certification. Experience leading assigned workstreams, coordinating tasks and monitoring delivery performance. The annual salary for this position will be in the range of $77,500
- $91,000 CAD depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

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