Business Management System Advisor

Job Posting Title Business Management System Advisor Job Category IT Management Language Requirements Bilingual Required / Bilingue requis English and French are required / Le français et l'anglais sont requis. Flexible Work Agreement Type Hybrid / Hybride Posting End Date 2026-11-03 Job Grade PIPSC-2 Pay Range $91,278
- $114,668 Responsible for supporting the Business Management System (BMS)/Quality Management System (QMS) through governance, compliance and conformance monitoring, audit coordination, documentation management, and BMS/QMS administration. Supports assigned activities and documentation in alignment with corporate policies, regulatory requirements, standards, and continuous improvement initiatives. Contributes to the effectiveness of the BMS/QMS through documentation, monitoring, controls support, and usability improvements. Defined benefit pension plan Opportunities for growth and development Flexible work arrangements Participate in control‐related activities to support appropriate control design, testing, and documentation. Review and update documentation based on regulatory changes or organizational updates. Monitor and evaluate performance metrics and trends for continuous improvement. Work with cross‐functional teams to support content accuracy and accessibility. Assist with requirements gathering, perform testing, and support implementation of system updates and enhancements. Participate in root cause analysis and corrective action planning and follow‐up. Assist in the preparation and update of training and reference materials for the BMS/QMS processes, tools, and documentation. Diploma or Degree in Computer Science, Systems/Software Engineering, Information Technology, or other related Technology field or equivalent combination of experience, training, and education. Minimum 1 year experience in technology, quality management, compliance, or systems administration roles. Experience with governance frameworks and controls testing. Experience working in or closely with business and/or operational functions. Experience working with policies, standards, governance, and procedures documentation. Experience with business and reporting tools (e.g., PowerBI, SharePoint). Knowledge of business and reporting tools such as Power BI, SharePoint, and Microsoft 365 suite. Ability to develop technical documentation such as user guides, procedures, standards, guidelines, and training. Ability to conduct reviews of proposed changes to ensure adherence to mandated policies, procedures, and standards. Ability to review policies, processes, and procedures within the context of BMS/QMS principles and to propose improvements. Personal Suitability Strong planning, time management, and follow‐up skills. Flexible work arrangements This position is a hybrid position with a minimum – 3 days per week on site. The work location is the Ottawa Technical Systems Centre. NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. NAV CANADA may use automated or AI‐enabled tools to help manage applications and identify job‐related qualifications. These tools do not make final hiring decisions. NAV CANADA employees help guide the world's aircraft safely and expeditiously through Canadian-controlled airspace. With approximately 5800 employees located from coast, to coast, to coast,

we offer
some of the most exciting careers in the field of aviation. Our employees deliver air traffic services, design and build our technology, maintain our systems, and provide a wide variety of technical and administrative support. NAV CANADA considers our people to be our most important asset, and we are committed to providing a motivating and satisfying workplace. In exchange for your dedication and commitment, you'll receive a generous compensation and benefits package, opportunities for training and development, and the chance to work for a company that is at the forefront of its industry globally.