Service Lead at Premier Equipment

3 days ago

Tavistock ON, Oxford Regional District, ON; Ontario, Canada Premier-Equipment Full-time

Drive excellence in service operations as a Service Lead at Premier Equipment. Oversee daily tasks, ensure customer satisfaction, and support team productivity in a dynamic environment. As the Service Lead at Premier Equipment, you will play a pivotal role in managing service department operations. This position is designed for a leader with strong organizational skills and technical knowledge. You will handle work orders, assign tasks, and ensure effective communication with customers and staff. Key Responsibilities:

  • Manage work order processes from creation to completion
  • Assign jobs to technicians based on skills
  • Ensure accurate processing of invoices
  • Maximize technician productivity and service sales
  • Handle customer inquiries and workload assessments
Requirements:
  • Familiarity with John Deere equipment preferred
  • Strong communication skills essential
  • Experience in service leadership or supervision
  • Proficient in Microsoft Office applications
  • High School Diploma or equivalent required
Become a vital part of our service team, ensuring operational excellence and customer satisfaction at Premier Equipment. #J-18808-Ljbffr