Project Manager for Industrial Automation
4 days ago
Raleigh NL, Wiltondale Census Division, NL; Newfoundland & Labrador, Canada
Delta Electronics Americas
Full-time
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Lead Delta's service activities as an Industrial Automation Project Manager, focusing on high-quality field service and customer satisfaction. This role covers regional travel for project support and escalations. As a Project Manager at Delta, you'll oversee the Industrial Automation Business Platform, ensuring the effective delivery of field services. This position requires comprehensive team leadership, including recruiting and coaching technicians, while managing customer interactions and technical issues. Gain extensive experience in electrical safety, troubleshooting, and operations management as you collaborate with support engineers and maintain operational excellence.
Key Responsibilities
• Recruit and train field service technicians for successful performance
• Oversee daily dispatching and resource allocation for timely service
• Serve as primary escalation contact for customer issues
• Provide technical support for troubleshooting and repairs
• Ensure compliance with safety and industry regulations
Requirements:
• Bachelor’s degree plus 5+ years in field service
• Strong knowledge of electrical systems and testing tools
• Excellent communication and customer service skills
• Proficiency in Microsoft Office and CRM systems
• Valid driver's license and ability to travel regionally Utilize your project management skills and technical expertise to contribute to Delta's mission of energy-efficient solutions. #J-18808-Ljbffr
Key Responsibilities
• Recruit and train field service technicians for successful performance
• Oversee daily dispatching and resource allocation for timely service
• Serve as primary escalation contact for customer issues
• Provide technical support for troubleshooting and repairs
• Ensure compliance with safety and industry regulations
Requirements:
• Bachelor’s degree plus 5+ years in field service
• Strong knowledge of electrical systems and testing tools
• Excellent communication and customer service skills
• Proficiency in Microsoft Office and CRM systems
• Valid driver's license and ability to travel regionally Utilize your project management skills and technical expertise to contribute to Delta's mission of energy-efficient solutions. #J-18808-Ljbffr