Full Time Client Support Assistant

1 week ago
Estrie, Québec Province, Canada Desjardins Full-time
Become a Member and Client Advisor at Desjardins, enhancing member experience and promoting financial empowerment in a full-time, on-site role. Your expertise will help build strong relationships and satisfaction. In this role, you will assist members and clients in navigating their financial journeys. By providing personalized advice on Desjardins products and digital solutions, you will ensure members receive the best support possible. As a proactive ambassador for cooperative values, you will also work to identify business opportunities that align with member needs.

Key Responsibilities
• Educate members on digital banking tools
• Contribute to business growth through service delivery
• Help clients resolve issues related to fraud
• Keep informed about product standards and services
• Follow compliance and risk management guidelines

Requirements:
• High school diploma in a related field
• Minimum of 2 years relevant experience
• Proficiency in French required
• Familiarity with Desjardins and competitor offerings
• Strong customer orientation and adaptability Support members with your insight and expertise at Desjardins while enhancing their banking experience. #J-18808-Ljbffr

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