Applications Service Technician — Canada

1 week ago
Montréal QC, Montreal Regional Municipality, QC; Montréal region; Québec Province, Canada Mt. Washington Pediatric Hospital Full-time

Applications Service Technician - Canada

Responsibilities

Machine Installation & Mechanical Support:

  • Performing maintenance on electronic and pneumatic components
  • Installing and mechanical alignment of ZOLLER tool presetter and measuring machines
  • Consulting with users to determine hardware, software or system functional specifications
  • Training customers on hardware: 95% of training is software; 5% mechanical
  • Analyzing, testing or modification of customer systems
  • Understanding complex customer network infrastructures and recognizing customer needs
  • Reading schematics and wiring diagrams related to electrical components
  • Operating system hardware and software to demonstrate tool presetters and analyze malfunctions
  • Advising and making recommendations to management regarding customer satisfaction, product performance and product improvements

Software Configuration & Manufacturing Integration:

  • Calibrating ZOLLER image processing software
  • Modifying software settings according to the customer-specific needs and workflow
    • Modifying software on-site for format generating for machine-specific data transfer
    • Modifying postprocessors based on the customer machine controls
  • Training customers on ZOLLER machine software and hardware: 95% of training is software; 5% mechanical
  • Installing and training TMS Tool Management Solutions software at customer locations
  • Analyzing, testing, modifying customer systems or software based on system design specifications
  • Advising customers on technical specifications; recommending unique software and computer configurations
  • Managing SQL databases hosted on SQL servers
  • Demonstrating software features during ZOLLER meetings or customer presentations

Ideal Candidate Profile:

  • Tool presetters or tool measuring systems
  • CNC machining environments
  • Cutting tools, tool assemblies, and tool data management
  • Manufacturing or aerospace production environments
  • Electromechanical systems troubleshooting

Requirements:

  • Must be legally authorized to work in Canada - Sponsorship is not available for this role
  • Technical Diploma of College Studies (DCS/DEC) in electromechanics, manufacturing, aerospace, mechanical engineering technology or equivalent hands-on industry experience.
  • Demonstrate strong information technology aptitude, computer networks and related work experience
  • Have experience with computers, networking, software, namely Windows NT and other Windows programs, Microsoft Office, Crystal Reports and DBMS
  • Possess a current passport and valid driver's license
  • Have knowledge of CAM interfaces including Mastercam ESPRIT, Gibbs, Siemens NX, others
  • Have knowledge and experience with NC-programming,CNC machining processes, cutting tools and tool geometry.
  • Ability to work/travel a flexible schedule including weekends
  • Willingness to travel outside of specified region
  • Self-motivation and ability to work independently and within a team

This is a full-time position offering competitive salary commensurate with one's experience, Vacation and paid holidays. We are interested in a long-term commitment.

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