Automotive Financial Services Specialist

3 days ago

Markham ON, York Regional Municipality, ON; Ontario, Canada Pfaff Auto Group Full-time

Enhance customer experiences as a Financial Services Specialist at BMW & MINI Markham. Focus on phone and video consultations, presenting F&I solutions and closing sales effectively.

This position is for a results-driven automotive F&I professional who thrives in a unique customer engagement model. You will conduct scheduled consultations, leveraging your expertise to build value in F&I protection products. Your focus will be on overcoming objections and maximizing F&I sales through effective communication.

Key Responsibilities:

  • Conduct scheduled F&I consultations via phone and video
  • Present protection products tailored to customer needs
  • Overcome objections and close F&I product sales
  • Track sales and ensure smooth store handoff
  • Maintain accurate customer and sales follow-up records

Requirements:

  • Proven automotive F&I sales experience required
  • Strong gross profit per vehicle results
  • Ability to manage follow-ups and appointments independently
  • Excellent communication and relationship-building skills
  • Flexibility to work afternoons, evenings, and Saturdays

Drive sales and customer satisfaction through expert financial consultations at BMW & MINI Markham.