Disability Management Consultant

Position Overview:

Finning Canada is currently recruiting for a Disability Management Consultant. Disability Management Consultants are a key member of a specialized team responsible for delivering high‑quality, proactive support to employees experiencing illness or injury. This role manages a high‑volume portfolio of complex cases, including challenging accommodations, alcohol‑and drug‑related cases, and intricate WCB matters across multiple jurisdictions.

Company:

Finning Canada

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

Finning Canada is currently recruiting for a Disability Management Consultant. Disability Management Consultants are a key member of a specialized team responsible for delivering high‑quality, proactive support to employees experiencing illness or injury. This role manages a high‑volume portfolio of complex cases, including challenging accommodations, alcohol‑and drug‑related cases, and intricate WCB matters across multiple jurisdictions.

This position requires a highly independent, self‑directed professional who can assume responsibility for a complex caseload, quickly adapt to internal systems, and operate effectively in a fast‑paced environment. The consultant collaborates closely with employees, HR Business Partners, line management, and external service providers while leading specialized return‑to‑work planning and resolution discussions. Success in this role requires advanced judgment, strong analytical capability, and the ability to navigate sensitive and multifaceted disability cases with professionalism and expertise.

This is a permanent, full‑time position maybe based out of Edmonton or Calgary office operating in a hybrid work model with three days per week in the office.

Job Description:

Major Job Functions:

• Manage longer‑duration and complex occupational and non‑occupational disability files—including STD, LTD, workplace injuries, alcohol and drug‑related cases, accommodation requests, modified work, and other medical leaves—from initiation to resolution, ensuring timely and effective communication with all stakeholders.
• Provide consultation and education on disability processes and relevant legislation (privacy, Duty to Accommodate, workers’ compensation, etc.).
• Develop, update, and recommend improvements to procedures, policies, and best practices; identify gaps and propose solutions.
• Participate in and lead project work as required.
• Collaborate with the STD/LTD administrator to ensure accurate and consistent application of plan provisions and standard operating guidelines.
• Build and maintain professional relationships with provincial workers’ compensation bodies to ensure legislative compliance.
• Provide expert consultation to HR, Environment, Health & Safety, Operations, and other partners on disability‑related matters including Duty to Accommodate, WCB, Human Rights, Performance Management, Workplace Accommodation, Alcohol and Drug, and Attendance Management.
• Apply privacy legislation appropriately, ensuring confidential information is managed and released correctly.
• Resolve disability files while balancing the needs of all stakeholders and organizational requirements.
• Consider financial impacts and provide fiscally responsible recommendations.
• Assess the need, effectiveness, and cost‑benefit of Independent Medical Evaluations, Functional Capacity Evaluations, and Worksite Assessments.
• Engage in and influence difficult conversations to drive solutions and resolution.
• Make timely decisions while balancing analysis with stakeholder needs.
• Quickly synthesize information from multiple sources to make logical, informed recommendations.
• Demonstrate a collaborative, customer‑service‑focused approach.
• Communicate facts, policies, and procedures diplomatically while maintaining confidentiality.
• Ensure efficient and effective management of leave and return‑to‑work programs.
• Maintain complete, accurate, and compliant case files; review and release files appropriately upon employee request.
• Build and maintain professional relationships with vendors, monitor contract compliance, and escalation concerns when necessary.

Mandatory (Must-Have) Skills:

• Post‑secondary education in a relevant field
• Minimum 7 years of broad disability management experience
• Professional designation and/or industry specific training
• Experience in a unionized environment
• Comprehensive knowledge of disability management principles and best practices
• Proficient in MS Office applications and internal systems
• Strong file‑management skills, ensuring accurate, confidential, and secure documentation