Sales & Artistry Executive - Calgary/Vancouver

About Charlotte Tilbury Beauty Founded in 2013 by world renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission{{{{:}}}} to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy to use, easy to choose, easy to gift icons, we've become one of the most talked about beauty brands on the planet - and the magic is only growing.

Founded in 2013 by world renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission{{{{:}}}} to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy to use, easy to choose, easy to gift icons, we've become one of the most talked about beauty brands on the planet - and the magic is only growing.

Today, we're a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand in hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury.

We're bold. We're disruptive. We're powered by creativity, innovation and industry leading tech. And as we continue to break records across countries, channels and categories, we're looking for extraordinary talent to join us.

About The Role We are looking for a driven, passionate superstar to join Team Tilbury as our Sales & Artistry Executive. The Sales & Artistry Executive is responsible for representing the authority in the industry through sales, education and artistry for a large multi-retailer territory. The Sales and Artistry Executive is also responsible for the effective and efficient operations of the Charlotte Tilbury account in both Department and Specialty stores. An ambassador for the Charlotte Tilbury brand, the Sales and Artistry Executive is always reflecting the brand values with the Charlotte Tilbury 5 P's Professional, Proactive, Passionate, Prescriptive, and Potential. Responsible for achieving optimal financial results by maximizing top line sales potential and ensuring superior service to our customers. Overseeing the day-to-day operations on counter, the Sales and Artistry Executive is also responsible for strategizing future needs while executing with excellence sales, brand engagement, merchandising, operations, training, retailer relationships, Human Resources and employee development, among other tasks in this position. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer and in store support teams, which results in achievement of overall territory sales and strengthened Brand awareness.

As a Sales & Artistry Executive you will Sales

Drive financial results in store to meet and exceed plan. Including Key Performance Indicators (KPI's) - examples; Average Unit Sales (AUS), Mix of Business (MOB), 0 + 12 Budget (Sales Plan), door ranking and product ranking

Determine individual and team sales targets to meet and exceed plan

Communicate agreed targets and work with direct reports to agree sales objectives and deliver them

Inspire and motivate non-CT payroll door teams to continue to drive sales via the Tilbury Touch when Sales & Artistry Executive is not in door

Analyze business performance and proactively suggest improvement opportunities through artistry, education and operations

Responsible for being a specialist amongst the retail artistry brands, demonstrating entrepreneurial spirit within the parameters of the Company guidelines

Think creatively to ensure business growth year over year

Consistently promote the Tilbury Touch to the team and customers

Participates in regional meetings, team conference calls and regular touch bases to share best practices and create solutions to address business needs

Customer Service

Lead by example at all times to promote the Tilbury Touch and exceptional customer service to drive Brand awareness in door

Identify ways to improve Charlotte Tilbury service extended through retail employees through in store support, training and eventing

Manage customer queries, through the use of sound judgement and achieving positive outcomes

Working with the Education and Artistry team to ensure continuous training and development to be provided to all accounts to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry

Take every opportunity to extend exceptional customer