Terrace Branch Operations Coordinator

3 days ago

Terrace BC, Kitimat-Stikine Regional District, BC; British Columbia, Canada Williams Machinery Full-time

Coordinate service, parts, and rentals at Wesgroup Equipment's Terrace Branch while serving customers and technicians with sound decisions. Work independently across daily priorities.

As Branch Coordinator, you will work closely with the Operations Manager to keep branch operations organized and efficient. Support Williams Machinery, Westerra Equipment, and WE Rent service workflows through customer communication, technician coordination, and hands-on administration. Your work helps keep jobs moving, work orders completed, and customers informed.

Key Responsibilities:

  • Create work orders, estimates, quotes, and customer approvals
  • Coordinate road and shop technicians through completed invoicing
  • Support parts lookup, sourcing, shipping, receiving, and returns
  • Prepare rental contracts, invoices, deliveries, inspections, and damage documentation
  • Handle inquiries, updates, payments, freight, and equipment movements

Requirements:

  • Self-directed, resourceful approach to daily branch priorities
  • Ability to work independently and make sound decisions
  • Customer-focused communication with customers and technicians
  • Organization supporting efficient, safe branch operations
  • Willingness to coordinate vendors, contractors, freight, and equipment

Bring independent coordination, customer service, and operational organization to Wesgroup Equipment's Terrace Branch across service, parts, and rentals.