End User Services Leader, North America

2 days ago

Ottawa ON, Ottawa Census Division, ON; Ontario, Canada Lumentum Full-time

Lumentum Canada invites applications for an End User Services Manager for North America. This on-site role is based in Ottawa, overseeing desktop support across multiple sites and owning service delivery.

You will shape end-user IT operations and partner with global teams to standardize tools and processes. Ideal candidates bring 7+ years in IT, 3+ years leading regional teams, fluent English, and ITIL know-how.

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