Bilingual Care Coordinator, Temporary Full-Time, Palliative, Labelle

Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker, dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.

As a Bilingual Care Coordinator , you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.

Whether you work in our office, in the community, or a health care facility - you will play a lead role in providing connected, accessible, patient-centered care - and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.

As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.

What will you do?

The Care Coordinator, Palliative Care is responsible for, or supports other Care Coordinators in managing, a caseload of palliative patients who are at different stages of illness trajectories and may require a palliative approach to care. The Care Coordinator, through home visits and/or phone conversations, measures the patient’s and caregiver’s care needs and develops, implements, and updates (as required) a care plan that is informed by the patient’s and caregiver’s wishes and preferences. He/she assists the patient and caregiver in navigating the health care system and also determines eligibility and refers to other community resources and programs, such as Hospice care and the Regional Palliative Consultation Team.

Primary Responsibilities

• Completes comprehensive patient assessments using a validated palliative assessment tool, including patient’s clinical, physical and psychosocial needs, and caregiver needs
• Assesses patient’s Palliative Performance Scale and eligibility for palliative and other services
• Assesses eligibility for hospice care and admission to palliative care units
• Develops an individualized care and service plan reflective of the patient’s identified priorities and desired outcomes; identifies strategies and resources to be used in attaining clinical outcomes
• Discusses plans for end-of-life care, goals of care and preferred place of death
• Coordinates and facilitates referrals and transfers to hospice and palliative care units
• Assists patients and caregivers in finding in-home palliative medical follow up and coverage
• Initiates and authorizes the implementation of the care plan through contracted providers, supplies and equipment necessary to achieve the care goals
• Maintains open communication with service providers, conducts case conferences and regular home visits to optimize care planning and appropriate services
• Partners with the Ontario Health atHome/Ottawa Hospital Medical Assistance in Dying (MAiD) Care Coordinator for those clients wanting and requiring assistance with MAiD

Length of Temporary Assignment August 28, 2026

Team/Department Palliative Team

Hours of work 830am-430pm - Monday to Friday

FTE 1.0

Starting Salary $44.480/hr to $47.517

Affiliation OPSEU

Reporting to Manager Patient Services

Office Location Labelle

What must you have?

• Registered Nurse (BScN or diploma) with a current Certificate of Registration from the College of Nurses of Ontario
• Related professional nursing experience which is normally attained over a period of two years
• Palliative care experience that includes advance care planning, goals of care and end of life care planning
• Professional experience in health care should include linkage with other community health agencies, needs assessment, care coordination and/or discharge planning
• Canadian Nurses Association Certification in Hospice Palliative Care is an asset
• LEAP training is an asset
• Experience providing MAiD expertise are assets
• Fluency in English and French is required
• We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.

What would give you the edge?

Knowledge

• Knowledge of medical diagnoses and prognoses, symptom management, end-of-life care and cognitive/psychiatric disorders
• Knowledge of Champlain region Hospice and palliative care organizations and partners
• Knowledge of Hospice palliative care philosophy and approach