Manager, Digital Marketing *Remote

Anticipated Start Date: January 5, 2027 Join our passionate team and help us to achieve great things in our community The Marketing Manager develops and implements integrated marketing and communications plans and campaigns that support member acquisition, engagement, retention, and program growth within Health & Fitness. The position works closely with Health & Fitness leadership and collaborates with Marketing & Communications, Digital Marketing, Sales, Public Relations, Research, Information Technology, Fundraising, and other internal and external stakeholders to translate business priorities, market insights, and participant data into effective marketing initiatives. The role supports brand consistency and the successful delivery of marketing projects while managing day-to-day budgets, timelines, resources, vendors, and staff. Lead the development and implementation of integrated marketing, brand, and communications plans that support Health & Fitness priorities and annual objectives. Use market research, participant data, analytics, and performance results to identify opportunities, inform marketing decisions, and recommend improvements. Identify and recommend marketing-related growth opportunities aligned with YMCA of Greater Toronto priorities and growth plans. Lead the planning, execution, tracking, measurement, and optimization of marketing campaigns, and manage the annual campaign calendar to support alignment with key stakeholders. Collaborate with Sales and other internal teams to align marketing plans with member acquisition and conversion objectives and provide marketing guidance and insights. Manage marketing projects with internal and external stakeholders from requirements gathering through design, implementation, and post-launch measurement. Collaborate with the Digital Marketing team to develop and implement digital marketing initiatives and online campaigns. Collaborate with the Digital Production Team and the Brand and Content Lead to develop and implement social media plans and content requirements that support Health & Fitness objectives. Support the development of brand standards, guidelines, and policies, and provide guidance to Health & Fitness program leads to promote consistent, high-quality communications and collateral. Guide the planning and execution of member and participant communications to support brand consistency and strengthen brand awareness. Support the development and implementation of external partnerships and collaborative initiatives that contribute to Health & Fitness marketing objectives. Monitor and manage day-to-day annual and program-based marketing budgets and work with the General Manager on budget planning and forecasting. Prepare cost-benefit analyses, campaign measurement reports, and other information required to evaluate marketing performance and support decision-making. Monitor member and participant expectations, market trends, consumer preferences, and competitor activity to inform marketing plans and campaigns. Participate in cross-functional teams and communicate effectively across departments to support coordinated delivery of marketing initiatives. Lead and support direct reports through hiring, training, performance feedback, guidance, development, and ongoing coaching while fostering a collaborative team environment. Post-secondary education in business, communications, marketing, or a related field, or equivalent experience. Minimum 5 years of demonstrated management experience in marketing, communications, strategy, or a related area, preferably within a not-for-profit or service-based environment. Experience developing and implementing integrated marketing campaigns that support member acquisition, engagement, retention, and growth, including the use of consumer insights, market research, analytics, budgets, vendors, and stakeholder management. Sound knowledge of marketing and sales principles and qualitative and quantitative research concepts. Knowledge of digital marketing, social media advertising, customer relationship management, analytics, and reporting tools. Experience using AI tools to support marketing activities, team efficiency, and data-informed decision-making is considered an asset. Demonstrated ability to translate organizational priorities into practical marketing plans, develop business cases, and evaluate the success of new initiatives. Ability to provide leadership while taking a hands‑on approach to planning and implementing marketing and communications solutions. Excellent organizational and project management skills, with the ability to set priorities, manage multiple deliverables, and meet challenging deadlines. Demonstrated creative thinking, problem-solving, and ability to innovate. Excellent interpersonal, relationship‑building, communication, presentation, negotiation, writing, and editing skills, with the ability to establish e